Decent hosting provider. Cheap and comes with good performance. Anyone looking for a durable service at a low cost may find this host suitable.
I am seeing online many are complaining about their support. I find them slow yes but saying they are not responsive it is wrong. They get the job done, yes but they take a little bit time.
There is also the case of choosing the correct datacenter. You have to choose it correctly otherwise you may face problem. Their datacenters worldwide are great apart from few European ones which are overloaded.
Another things that caught my eye is that they really need some serious work on their user interface. All it comes down to the ease of your client. You may provide good service but it is of no use if your clients are unable or faces hurdles to use it.
Here are some replies and comments from our HostHatch thread in our forum.
With them for full 4 years haven’t faced any issue.
Any problem gets resolved within reasonable time.
Use them as storage server. They are cheap and doesn’t need much attention so it’s good for me.
Although their support and UI could be better in my opinion.
2 years ago I bought their servers. 2, around $25 costed me back then. Did face some technical issues while getting everything online. Boy ! Their support is slow. it took almost 48 hours to resolve the issue. But after that everything went great. No complains.
Not just their support is slow but their upload speed of backups are also very slow. I have managed few sites with them which are US based and Europe based. US based things work just fine. But in EU it is totally different game.
A storage disk crashed of the EU site ad it took almost forever to reupload it correctly.
Although with these hazards still I will recommend their services to others. Just because of their price.
Some other reviews and feedback, also check out our Web Hosting Directory.