Gen X Web Hosting Review

[macaulead]

Best budget buy for Indian users. Specially for those who are looking for good VPS/ Dedicated server. Performance, uptime, support everything is great with them. I know Indians are budget conscious crowd so that's why I said it is the best budget buy. You will have the most out of your money.

Some areas which I saw had me worried about them. So, I am writing this. These are not cons necessarily but small things which might get appreciated by many if they care to focus. First of all the storage of their starter pack i.e, shared hosting it gives 500MB against INR 65, now if the client wants more storage which is provided in their next plan is at INR 163 (even though that plan also lacks in number of databases). You are selling something else and using the starter pack as bait but it is of no use if no one cares to buy it. Rather it would have a negative impact on the users. Along with it another thing that I would like to say is that they give so much discount the first time that their renewal charges look mountainous.

Others might also say about their uptime and speed. But frankly I didn't find anything. It's probably an ISP issue rather than hosting issue. That's said they are a great host and could be one of the biggest since India is one of the biggest market for coming years, if they only care to look some things & improve as I mentioned earlier.

[Gaurav Singh]

Hi macaulead,

Thank you for taking the time to write such a balanced review — and for the kind words on VPS/dedicated performance, uptime, and support. Feedback like yours is exactly what helps us improve.

On the starter shared plan: you’re right that 500 MB at the entry price is meant for very light sites (landing pages / early tests), not as a long-term “main” plan. The jump to the next tier can feel steep if someone outgrows storage or databases quickly. We’re reviewing how we present that path on the site so the upgrade isn’t a surprise — clearer plan comparison and who each tier is for.

On renewals: also fair. First-term discounts only help if the renew price is easy to see before purchase. We’re working to make promo vs renew clearer at checkout and on the plan pages so nobody feels the renew “mountain” only after they’re in.

Appreciate you separating ISP/local network issues from the host side as well.

If you’re still with us (or come back), and anything on storage, databases, or billing is unclear, email social@genxwhosting.com or open a ticket — happy to sort it personally.

Thanks again for the constructive notes. India is a big market and we want to earn that trust the right way.

Gaurav Singh
Business Development Manager
Gen X Web Hosting
Lucknow

[likewise]

Hi macaulead,

Thank you for taking the time to write such a balanced review — and for the kind words on VPS/dedicated performance, uptime, and support. Feedback like yours is exactly what helps us improve.

On the starter shared plan: you’re right that 500 MB at the entry price is meant for very light sites (landing pages / early tests), not as a long-term “main” plan. The jump to the next tier can feel steep if someone outgrows storage or databases quickly. We’re reviewing how we present that path on the site so the upgrade isn’t a surprise — clearer plan comparison and who each tier is for.

On renewals: also fair. First-term discounts only help if the renew price is easy to see before purchase. We’re working to make promo vs renew clearer at checkout and on the plan pages so nobody feels the renew “mountain” only after they’re in.

Appreciate you separating ISP/local network issues from the host side as well.

If you’re still with us (or come back), and anything on storage, databases, or billing is unclear, email social@genxwhosting.com or open a ticket — happy to sort it personally.

Thanks again for the constructive notes. India is a big market and we want to earn that trust the right way.

Many users here also seek help. You should help them out as well.